Privacy policy

Overview

This privacy policy describes how we collect, use, and protect your information when you use our Office add-in. We are committed to protecting your privacy and ensuring transparency about our data practices.

Information we collect

We collect the following information to provide our service:

• Email address: Used for account creation, authentication, and essential service communications
• Username: Used for account identification and personalization within the add-in
• Excel spreadsheet data: The add-in accesses data from your open Excel spreadsheets to provide AI-powered analysis and assistance
• Conversation data: We store your conversations with our large language model on our servers to maintain context and improve your experience

How we use your information

We use your information to:

• Provide and maintain the add-in service
• Authenticate your account and manage access
• Process and analyze your Excel data to provide AI-powered insights
• Store conversation history to maintain context across sessions
• Send essential service notifications
• Provide customer support when requested

Important: We do not use, resell, or train our models on the data that transits through our servers.

Data storage and security

Your information is stored securely using industry-standard encryption and security practices. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

On-premises option: For enhanced data control, you can optionally install our server code on your own premises, ensuring that your Excel data and conversations never leave your infrastructure.

Data sharing

We do not sell, trade, or share your personal information with third parties, except:

• When required by law or legal process
• To protect our rights, privacy, safety, or property
• With service providers who assist in operating our service (under strict confidentiality agreements)

Your rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Withdraw consent for data processing

Data retention

We retain your account information for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where retention is required by law.

Office add-in specific practices

Our add-in operates within Microsoft Excel and:

• Accesses data from your open Excel spreadsheets to provide AI analysis and assistance
• Stores conversation data on our servers (or your on-premises installation)
• Does not access other Office applications or files outside our add-in scope
• Does not use, resell, or train models on your data
• Provides an optional on-premises deployment for complete data control

Changes to this policy

We may update this privacy policy from time to time. We will notify users of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: hello@supersheets.ai